Transparency Platform


Frequently Asked Questions (FAQ)


ENTSO-E is pleased to present its transparency platform. Its objective is very simple: to facilitate access to information by all market participants and stakeholders in promoting the transparency goals of the IEM.


Currently, there are four main categories of topics:
  1. Navigation
  2. Data
  3. Administration
  4. General information

How to read and use FAQ

Clicking on a question will show answer below the question.


  1. Navigation
    How can I navigate between the areas?
    Select an item in the hierarchical filter in the left panel named "Area" or switch to Map view and select areas throughout the Europe. Note that in some Data views it is possible to select several borders at once.
    How can I change the displayed date?
    Click on the calendar to select the date. It's also possible to use the Previous / Next arrows. Note that in some Data views also Time interval can be selected using two calendars.
    How can I change the hour? (Map view only)
    Select the Time Zone in drop down list. Supported Time Zones are WET/WEST, CET/CEST, EET/EEST. It is also possible to display data in UTC.
  2. Data
    How can I download the displayed data ?
    Click on the "Export Data" drop list and choose data and type of file (xml or ZIP). Each Data Item is offered in separated XML files. These files with different Data items are also offered in a single ZIP file. Default export works in a way "What you see is what you download", but it is also possible to download file for complete Year.
    What is the content of the chosen period (day, week, month, etc.) and yearly download files?
    The xml file containing the data for chosen period (day, week, month, year, etc.). The xml file marked as "Year" contains data for chosen period for whole year.
    The ZIP file contains compresed xlm files for all present Data items.
    Is it possible to download the data with an automated tool or ftp access?
    At the present, downloads are possible via Data view.
    How can I download the data from another year?
    Select a period in the desired year and click on the Year xml file.
    Question about xml format?
    Check Wikipedia for more information about the xml format.
    Xml format was chosen by ENTSO-E EDI.
    If you have any problem to read XML files, you can use XML Copy Editor to open the XML files.
    What is the publication time for the data?
    Data are published according to internal configuration of the platform. In most cases data are published as soon as received and processed.
    What are the Cross-Border Physical Flows?
    Cross-Border Physical flows are the "live" data, provided hour after hour during the day.
    What are the Day-ahead Cross-Border Commercial Schedules?
    Day-ahead Cross-Border Commecial Schedules are previsions for the next full day.
    What are the Final Cross-Border Schedules?
    Final Cross-Border Schedules are Data copied (not sent by Data providers) from Data items Planned Schedule evolution or Cross-Border Commercial Schedules. Data are displayed after 7 days.
    What is the difference between Cross-Border Physical Flows and Day-ahead Cross-Border Schedules?
    Schedules are available the day before, as a prevision, and physical flows are "real-time" data
  3. Administration
    How can I change my Email address?
    E-mail address in My account Settings Menu is used as login and can not be changed. Please register a new user in case you can not use the previous account any more.
  4. General information
    What are the EIC codes of the TSOs?
    The EIC area codes are unique to each TSO, they are used to check the data.
    The EIC zone codes are used to control the borders, each border is composed of 2 codes.
    Here is a list of these codes (available only in Internet Explorer):
    EIC country codes.
    EIC zone codes.
    Do you have a link to the TSO's websites?